Reference

Privacy Policy at tk1071, in Plain Words

Everything we collect when you open an account, cash in with bKash, Nagad or Rocket, and move between your phone and browser sits on this page, along with the steps to correct or remove it.

Account data we collectCookie and device recordsYour correction rightsLocal law sets the floor
tk1071 Privacy Policy at tk1071, in Plain Words
RECORDS AND ACCESS

Data Handling, Cookies and Retention

Nothing in your account is visible to staff who do not need it. Payment references sit in a separate ledger from your login details, and wallet numbers are masked on screen so a screenshot of your profile does not expose them. Every pull of a customer record from the admin side is logged against the person who opened it, which gives us a trail to check later if a query turns into a dispute. Cookies stay limited to the session and preference jobs described above. We do not sell your contact details, and your mobile number never goes to advertisers.

What we collect and what we skip Mobile number, name, wallet reference and device identifiers. We skip your wallet PIN, your card details and anything we cannot tie to a clear reason for holding it.
Cookies with a narrow job Session cookies keep you logged in between screens, and preference cookies remember your language and the last game you opened. Clear them from your browser anytime and the lobby still loads.
Account security steps A login from a new handset triggers an OTP to your registered number. Change your password and every other session drops, so a phone you no longer use cannot stay signed in.
Retention and deletion We keep active account records while your account is open, and payment or dispute records for as long as the law where you live requires. Ask for deletion and we act within those limits.
ASK US DIRECTLY

Talk to Us About Your Data

Privacy questions get their own queue, not the general payments line, so you land with someone who can actually pull your record. The fastest route is the help tab inside your profile: tap Support, choose Data Request, and say what you need — a copy of your account data, a correction to your name or number, or a deletion once the account is closed. If you cannot log in, send the same request through the contact form and include your registered mobile number so we can match you without anyone exposing sensitive details. We reply in plain English.

Data request in your profile Open your profile while logged in, tap Support and pick Data Request. Your ticket carries your account ID automatically, so nobody has to send a wallet screenshot or repeat a transaction reference.
Contact form when you are locked out Give your registered mobile number plus the date of your last bKash or Nagad cash-in. That pair lets us confirm the account before we touch any record on it.
Cookie and device queries Ask to see which handsets are linked to your account, or have an old device unlinked so it no longer receives login OTPs. We confirm the request from your registered number first.

Questions About Your Account Data

These come up most often when someone writes to us about privacy. If your question is about a specific payment still clearing, the payments team handles that one, and your transaction reference speeds up the check.

Your mobile number, your name, your bKash, Nagad or Rocket wallet reference, and basic device details from the phone or browser you log in with. Nothing extra unless a payment query needs a transaction slip.

Yes. Raise a Data Request from the Support tab in your profile and we send a copy of your account record to your registered number or email once we confirm it is really you.

Only where a payment has to be traced or the law requires it. Wallet providers see the transaction reference, never your login password, and we do not hand your number to advertisers.

Your login stops working straight away. Payment and dispute records stay on file for as long as the law where you live requires, then they are deleted or stripped of anything that identifies you.

Message the data team from your profile with the correction. If the number is wrong, confirm from the old number or a recent wallet reference before we change it.

It depends on where you live and on eligible regions. Local law sets the minimum, and where it gives you a stronger right than this page describes, that local rule applies.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.